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Bella Soya Soaps

Store Policies

PAYMENT:

PayPal is our preferred method of payment. If you choose to sign up as a new user to PayPal via our referral link, we will offer you 25% off your second order. Money orders and checks will also be accepted. Personal checks will be held until clearing for new customers. All payments must be in U.S. funds.

SHIPPING & HANDLING:

Packages shipped to the US will be sent via Priority Mail 2-3 Day Service from the US Postal Service.
Shipping Zones are equivalent to Time Zones.

Order Cost (before discounts)	Ship to West	Ship to Mountain	Ship to Central	Ship to East
Up to $15	$5.05	$5.05	$5.05	$5.05
$15-30	$6.30	$5.80	$5.80	$6.70
$30-45	$8.55	$7.40	$8.20	$9.25
$45-60	$9.95	$8.45	$9.50	$10.95
$60-75	$11.40	$9.45	$10.80	$12.60

For international orders, please email for availability before placing your order.

RETURNS:

Due to the nature of personal care products, we are unable to accept returns. If you would like to try a sample, we have some available, however due to the nature of hand-made products, please keep in mind that each batch may differ slightly in its final product. Please order samples if you are in doubt before purchasing in larger quantities. Certain extenuating circumstances may be grounds for a credit or exchange. To apply for extenuating circumstances, please email for a return authorization number. Each number will be unique, and items returned without this number will not be honored. Please inspect your package upon arrival. Damaged or missing item claims must be reported within three days of receipt.

DISCLAIMER:

Each batch of soap we make in our kitchen is also tested in our own bathtub before being offered for sale. Any batch that doesn't meet our high standards for moisturizing capability and pleasing scent will not make the cut. However, everyone's skin is different and we can make no claims as to how our soap will perform for you.



Bella Soya Soaps are completely vegan and are never tested on animals.





After submitting your order via the shopping cart, you will be sent either a PayPal bill or instructions for sending your check or money order.